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FileCatalyst Transfer Notification Transfer Error (Read 22 times)
shri
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FileCatalyst Transfer Notification Transfer Error
03/16/09 at 15:25:02
 
Hi,

Recenetly we are receing these alerts . Can you please explain what could be the issue. We are using UNC instaed of local drive on the FC Hot folder server .

Please find attached error email.

Download Failed
Source of Transfer:

Transfer Error
/ by zero
Site:
User: Total files sent: 2
Total bytes sent: 36.8 KB
Transfer time: 4 sec
Type: DOWNLOAD (UDP)

Thanks
Shrikrishna

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tkaczewj
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Unlimi-Tech

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Re: FileCatalyst Transfer Notification Transfer Er
Reply #1 - 03/17/09 at 09:47:51
 
Can you post a relevant log snippet?

We don't need the entire log, just the part right before the error occurs.

John
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shri
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Re: FileCatalyst Transfer Notification Transfer Er
Reply #2 - 03/18/09 at 11:42:59
 
Hi John,

right now the issue seems to be fixed . we are getting these emails.

to fix this we did following changes.

- excluded UNC share from antivirus scanning
- upgraded the latest hot folder software to 2.7.1 which we got from Chris.

Thank you,
Regards,
Shrikrishna
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