We have been getting reports that users are having files saved using URL encoded filenames instead of normal filenames.

For example: (http removed so full url can be viewed)

script:
       var urls = "://www.xyz.com/Data/Ashley%20Tisdale%20-%20It%27s%20Alright,%20It%27s%20OK%20(Dave%20Aude%20Club%20Mix)%20WB%20Records.mp3#*#://www.xyz.com/Data/BK%20-%20Revolution%20(Big%20In%20Ibiza%20Dub)%20Big%20In%20Ibiza.mp3";
       var localfilenames = "Ashley Tisdale - It's Alright, It's OK (Dave Aude Club Mix) WB Records.mp3#*#BK - Revolution (Big In Ibiza Dub) Big In Ibiza.mp3";
       var callurlaftertransfer = "://www.xyz.com/DownloadComplete.aspx";

Files will be saved using the urls variable and not the localfilenames variable.

This has been reported for multiple browsers and operating systems. iTunes has been known to cause problems when running while downloading. But users who do not have iTunes installed are also having problems.

Are there any known reasons for this issue? Is there a way to fix it?

Thank you.

-rugby10

We can't duplicate the problem locally. Could you post a broken example on your server. Please send us the link to your example privately.

Our email is info'at'utechsoft.com replace 'at' with @

Regards,
John

I see a few issues, although none of them should cause what you are experiencing.

urls - should have brackets ( ) url encoded as well, all links are missing http: in front, this could have been stripped by the forums

localfilenames - should have single quote ' escaped with a back slash \

Also please verify that your delimiter is indeed set to #*#

Besides that, I don't see anything else, do you see a JavaScript error when the problem occurs?

Firefox has a good JavaScript debugger, try to run this page in Firefox to see if you get any errors.

John

Does anyone have a response to my previous post?

I really need to get this fixed.

Thank you.