Knowledgebase:
How to Modify the Number of Concurrent Tasks in HotFolder
Posted by Aly Essa, Last modified by Aly Essa on 13 April 2017 08:46 AM
Overview
When more than ten tasks are executed in a HotFolder not all of them are executed. The eleventh task and onwards are placed in a queued state. There is a property in the HotFolder configuration which can be modified to increase the maximum number of concurrent tasks executed. By default, this value is set to 10 on all HotFolder installations. This article will provide a guide in modifying the property in Linux, MAC OSX and Windows.

Environment
FileCatalyst Hotfolder v3.4.2 and later.

Resolution
Use the following steps to modify the number of maximum concurrent tasks running in a HotFolder deployment.

Windows:
  1. Close the FileCatlayst HotFolder Remote Admin. Check in the System Tray to make sure there are no other instances of the Remote Admin open.
  2. Open the Run command from the Start Menu and open Services.msc. When the Service Manager is open look for the FileCatalyst HotFolder Service and stop the service.
  3. Using Explorer, navigate to the FileCatalyst HotFolder installation directory.
  4. Make a backup of the fchf.conf file.
  5. Using a text editor open the fchf.conf file.
  6. Locate the parameter called FC.hotfolder.config.num.concurrent.tasks.
  7. Change the value from 10 to the desired setting that is less than 100.
  8. Save the changes and close the text editor.
  9. From the Service Manager, start the FileCatalyst HotFolder service.
  10. Use the FileCatalyst HotFolder Remote Admin to access the deployment. 

MacOSX:

  1. Close the FileCatlayst HotFolder Remote Admin. 
  2. Go to System Preferences page. Look for the FileCatalyst HotFolder icon, select it and stop the service.
  3. Using Finder navigate to the FileCatalyst HotFolder installation directory. By default, it is located in 

    /Library/Application Support/FileCatalyst/HotFolder

  4. Make a backup of the fchf.conf file.
  5. Using a text editor open the fchf.conf file.
  6. Locate the parameter called FC.hotfolder.config.num.concurrent.tasks.
  7. Change the value from 10 to the desired setting that is less than 100.
  8. Save the changes and close the text editor.
  9. Go to System Preferences page. Look for the FileCatalyst HotFolder icon, select it and start the service.
  10. Use the FileCatalyst HotFolder Remote Admin to access the deployment. 

Linux:

  1. Close the FileCatlayst HotFolder Remote Admin. 
  2. In the terminal window stop the FileCatalyst HotFolder service by executing the following:

    service fchotfolder stop 

  3. Navigate to the FileCatalyst HotFolder installation directory. By default, it is /opt/utechsoft/hotfolder/.
  4. Make a backup of the fchf.conf file.
  5. Using a text editor and open the fchf.conf file.
  6. Locate the parameter called FC.hotfolder.config.num.concurrent.tasks.
  7. Change the value from 10 to the desired setting that is less than 100.
  8. Save the changes and close the text editor.
  9. In the terminal window start the FileCatalyst HotFolder service by executing the following:

    service fchotfolder start

  10. Use the FileCatalyst HotFolder Remote Admin to access the deployment. 

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