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With the recent Java 7 update 65 release, some Windows 7 users are having trouble loading FileCatalyst and Unlimi-Tech applets. The issue occurs on all web browsers in Windows 7 only. The issue does not seem to affect Windows 8 or 8.1. In addition. ...
This hotfix addresses the following issues in Webmail and Workflow: - With Java 7u51, new security requirements were introduced to run Java Applets. This patch will allow the end users to run the applets in Webmail/Workflow with Java 7u51 - This ...
FILECATALYST PERFORMANCE AND WINDOWS INDEXING version:1.3 release date: June 2014 author:Support@filecatalyst.com Related Products " height="545px;" /> 3. If You Don't See All Locations on Your Computer in the List A) Click/tap on the...
With update 7u45 Java announced its intention to introduce new security requirements in an upcoming release by adding the following warning in yellow "This application will be blocked in a future Java security update because the JAR file manifest does ...
We've been contacted by several customers about the recently announced Heartbleed SSL bug (see http://heartbleed.com/ [1]), and if this applies to FileCatalyst products. FileCatalyst products do utilize SSL (including server-side sockets) for mainta...
If users that are running IE7 or IE8 browsers are seeing the following error when attempting to download individual files (not the download all button) accross a forced HTTPS connection "Unable to download ftpservlet from Unable to open this Int...
With the IE 11 browser's latest release users are being prompted that their Java plugin is invalid and following the link to reinstall takes them to Java.com. The cause of this is a change in how IE 11 is deployed from the deployJava.js This will ev...
With the release of FileCatalyst Direct 3.4, we have updated our installers for both Windows and Mac OSX. From the Windows point of view there are two significant changes. Mac installers, however, use an entirely new approach. Windows installers now...
The sample provided below is a Java class, which performs REST calls to Central to accomplish it's work. You don't need JAVA to make the calls -- this could have been a Javascript or C# .NET application. To make this work, the customer will need to ...
Apple has again tightened security for using Java applets by blocking access to the local file system. When applets which need to access the file system are launched, they will only list files that "everyone" has permissions for. Our research uncovere...
PROBLEM: When attempting to install FC Direct service in CentOS Linux the command line prompt exhibits error: _[root@cent53-64-qgmr service_wrapper]# ./install.sh_ _[......]_ Unable to load service. Start/Stop script is currently placed in ...
Java console used to be accessible in Mac OS through: _Aplications --> Utilities --> Java Preferences --> Adveaced Tab --> Show Console_ The new Java update for MacOS (Java 7 updarte 7) has removed access to tabs in Java Preferences panel. Java Conso...
In certain situations when CLI command is used to download files from FC Server there may accour a significant slow down in file transfer and connection may drop. This event is recorded in client log and server log. Example log message on client sid...
SYMPTOMS: Button to launch java admin applets in FileCatalyst Central are hidden when browsing with Chrome on a touch-enabled Windows machine. In addition the "Administrative Tools" icon will NOT be a gear. ANALYSIS: Javascript has a feature which pr...
Knowledge Based Article Configuring FileCatalyst on Microsoft Azure [1] version:1.1 release date: July 2014 OVERVIEW Azure is Microsoft's cloud platform that enables applications to be deployed across a high availability Internet-hosted ...
All of our FileCatalyst products are installed with default memory limits, including both initial reserve and maximum memory. However, these can be configured to fit your specific needs and environment. This article will go through the configuration pr...
All of our FileCatalyst products are installed with default memory limits, including both initial reserve and maximum memory. However, these can be configured to fit your specific needs and environment. This article will go through the configuration pr...
INTRODUCTION With the release of File Catalyst Direct 3.0.1, Central will provide the ability to enable external access to its database of transfer information. First, a little basic information: Central uses a Derby database to store its data. Thi...
To disable IPv6 in Windows please follow these steps: * Click START then in command line type REGEDIT. The Registry Editor will open. * In Registry Editor, locate and then click the following registry subkey: _HKEY_LOCAL_MACHINESYSTEMCurrentCont...
High security levels may require Tomcat to have disabled specific ciphers. This requires modifications in configuration file server.xml. * 1. Stop the Tomcat service * 2. Open file server.xml in plain text editor (such as Notepad) * 3. Locate ...
If when you are setting up your FileCatalyst Direct Server you get the following error, Direct Server error Advanced-->Miscellaneous-->Time Value (12:00am invalid) To resolve it enable advanced view on the FileCatalyst Server, the check is locate...
PROBLEM: When FC Server is started as a service by the user that is different than user who installed software the FC Server stops just after it is started. It does not start automatically when set to "Auto". REASON: There are implemented much tight...
Logs are one of the first pieces of information requested by FileCatalyst Support and we have a lot of them. Below is a list of those viewed as most useful from a support perspective and their default locations. If support has requested logs for a give...
Some international versions of Windows are causing file listings to not be displayed properly. This has been seen when browsing a remote server directory structure by pressing the "connect" button on a HotFolder site configuration. Common server-sid...
If you are using a Mac with 10.8 Mountain Lion and are seeing a warning message when trying to install our FileCatalyst produces stating "your security preferences allow installation of only apps from the Mac App Store and identified developers". Take ...
Most information in this artcle came from the following link: http://www.29west.com/docs/THPM/udp-buffer-sizing.html [1] You can also find configuration information for UDP buffers here: https://access.redhat.com/site/documentation/en-US/JBoss_Enter...
There are usually 5 steps required by the user to complete a job in FileCatalyst Workflow: * Log in to the system * Click on "create a new Job" * User selects and completes one of their available order forms, with the user providing meta data ...
This article will address how to modify the FTP/FC root in Workflow or Webmail for the default system account for file transfers within our Webmail or Workflow products. Begin by launching your Webmail or Workflow instance. Log in as superadmin; cli...
Edit the following lines in the .js file to bring back the old buttons: useToolbar : "false", //Set to false to revert to legacy GUI. Default true useBottomToolbar : "false", //Set to false to revert to legacy GUI. Default true
LAUNCHING FILECATALYST SERVER FROM THE AWS MARKETPLACE. Visit the FileCatalyst Direct Server link: https://aws.amazon.com/marketplace/pp/B00EPNJGQC/ [1] Click Continue to proceed to launch an instance. You have 2 options here. The one we are ...
_To do before hand:_ * _Request workflow license key_ * _Request current workflow language file_ When you have the license key and language file perform the following steps * Add the workflow license key in the edit license pane; because we...
If you are experiencing intermittent drop offs in transfer speeds to FileCatalyst Servers located on Mac OS X machines there is a simple fix you can implement. By altering the file write mode in the fcconf.conf, located in your user home directory (i.e...
Recent security vulnerabilities in the latest version of Java, which affects Java applets, have been found and patched by Oracle: http://www.oracle.com/technetwork/topics/security/alert-cve-2012-4681-1835715.html [1] According to some articles (...
With the release of OSX 10.9 Maverick and using the new Safari browser(v7.0) Apple has again tightened security for using Java applets by blocking access to the local file system. When applets which need to access the file system are launched, they wil...
UPDATE FEB 1, 2013 5:30PM: Oracle has released an update that resolves the security issue. All users on all platforms should update at http://java.com [1] http://www.macrumors.com/2013/02/01/oracle-releases-java-7-update-13-to-address-security-is...
THE BACKGROUND: FC Webmail and Workflow uses Apache Tomcat Server that does require Java to be installed on server. Tomcat always looks for environment variable JRE_HOME that points to the location of java in the system before the FC software is lau...
There is currently a known issue using the MD5 "On The Fly" file integrity verification method on file transfers larger than 400MB in size. Files transfers of smaller size are not affected. Affected releases are v3.0.1. Older releases (v3.0.0, v2.9,...
With the release of Java 1.7.0_51 LiveConnect call will be blocked to all older versions of Java. The way to resolve this issue is to update the Java version to the same security baseline (7u51). If updating the Java version is not a practical solutio...
In the past FileCatalyst/Unlimi-Tech used its own method of showing applets in browsers. As more browsers became available, Java took it upon themselves to release a standard way to deploy these applets within the browser. This article will show you ho...
With the release of Java 1.7.0_21, Oracle has modified the way we make Runtime calls, including setting up FileCatalyst software to run as a service. We have two work arounds that will work with versions 3.1 build 27 and older. First options is ...
You might need to repair your MySQL tables if you ever encounter the following error in the FC Worflow logs: Error Example: 2013-01-14 16:08:45,686 ERROR sys - Error on Query: SELECT * FROM DOCTERA_PRINTFILES WHERE jobID='OO1EU846RUN9ZJ20' Error ...
Multiple HotFolders runing on the same computer must have: * Different administrative port number * Different Service Name * Different display service name * Different web administrative port number (if applicable) To have two HotFolder...
REQUIRE A SECURE CONNECTION SECURE=TRUE Using the Secure option you can tell the browser (or other http clients) to only send the cookie over SSL connections. This means the cookie will not be available to any part of the site that is not secure wi...
When accessing our UnlimitedFTP Online service there are a couple of options; FREE: Provides a free web-based interface to your FTP server from anyplace. PERSONAL: Provides a web-based able to force HTTP tunneling past firewalls BUISNESS:.Cust...
The following bash script file can be used on Linux instances to startup a Tomcat server as a service. The script does need some minor modifications to suit your specific instance of Linux. The following two variables must be changed: 1 - The JAVA...
New: The case is submitted to FileCatalyst Support, and is waiting for an initial action. Assigned - In Progress: The case has been assigned to a customer support representative, and investigation into the issue has started. Pending Internal Input: T...
This article is no longer current. Please see the Hotfix patch for FileCatalyst Webmail/Workflow instead: http://support.filecatalyst.com/index.php?/Knowledgebase/Article/View/244/3/fcweb---java-7-u51---hotfix---tomcat-restart-not-required [1] _(...
OVERVIEW If you run into issues while using a FileCatalyst web application (as of this writing, Workflow, Central, and TransferAgent) or certain Unlimi-Tech transfer applets, there are two important reasons for knowing how to view and understand the J...
Unable to launch applet using chrome or firefox from site using traditional asp.net however IE will launch the applets.The following line may be the issue This line in the configuration was causing the problems: If you change the value to false, or...
If you have users that "can not see directory listings", "can not edit folder names", "user can not browse destination" or any Java application that interacts with the file system level. This will not always block transferrs. The reason could be a l...
PROBLEM: If user stops the file transfer at the client software and then resume this tranfer, the client software may prompt user for renaming the file or overwriting the existing file on the server. REASON: Some firewalls (such as SonicWall) bloc...
Apache Tomcat server that is shipped with Filecatalyst Webmail/Workflow installer package on Windows is not always the latest version that is available on Apache's website. There may be some circumstances (bugs, security patches, etc...) that will requ...
This article describes how to upgrade an existing FileCatalyst HotFolder installation on Linux or Solaris, using the command line. 1) Make your way to the install directory (will vary depending on your installation details) * All commands listed from...
Versions of Tomcat older than 6.0.37 do not support Java 1.7. In order to use Java 1.7+ you must upgrade your Apache-tomcat to the new version. The process to upgrade Apache-tomcat on Windows is as follows: - Download the latest version of Tomcat...
PROBLEM: Upgrading FC Direct Server to 3.1 b12 did not properly import all user accounts. SOLUTION PART 1 Download version 3.1 build 14 or newer. SOLUTION PART 2 * Stop FC Direct Server * delete file .fcdb (located in installation di...
PROBLEM: The java consolse indicates succesfull connection to FTP server, creating/entering the folder but it shows an error when the file transfer starts. the error my look like this one: java.net.SocketException: Permission denied: recv failed java...
Using Hotfolder with caching enabled to upload a file to a mounded drive and getting the following error? String index out of range: -1 Mon Oct 28 10:35:49 PDT 2013 - Error: String index out of range: -1 when trying to upload to a fileset remote fol...
THE PROBLEM: In FC Webmail (Workflow) with Java 7 the upload applet does not allow to browse files beyond the Desktop folder. HERE ARE STEPS THAT PROVIDE SOLUTION TO THE PROBLEM: * Log as Superadmin to the Webmail, * Click on Modify Configur...
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