Knowledgebase : Upgrade and Migration Instructions > Mac OSX > FileCatalyst Workflow and Webmail
ENVIRONMENT FileCatalyst Workflow and Webmail all versions. OVERVIEW This article will give a quick walkthrough of the installation procedure or the upgrade of an SSL Certificate with the generation of a Certificate Signing Request (CSR). For an additional fee, our FileCatalyst Support team can assist you with this process. Please contact your account representative for more details. This fee is waived if the SSL Certificate is purchased from FileCatalyst. We use Thawte as our Trusted Ce...
OVERVIEW Logs are one of the critical pieces of information requested by FileCatalyst Support. Below is a list of those viewed as most useful from a support perspective and their default locations. If support has requested logs for a given event please remember that they are rotated every 24 hours at the time set in the configuration file and archived with the dates shown in the name. The default location is dictated by the O/S version and is established during the initial install. If the Fi...
RELEASE INFORMATION As of January 2015, Webmail is discontinued. The latest version of FileCatalyst Webmail (v4.9.6 release date: Feb 24, 2016) only contains critical fixes and updates. The Windows Installer for Webmail has been discontinued starting in version 4.9.6. Until Aug 30th, 2016 only critical updates to Webmail will be released. No updates to Webmail will be offered after Aug. 30th, 2016. All the functionality of Webmail is now included in a product called FileCatalyst Workflow. We e...
OVERVIEW The FileCatalyst Web Suite is shipped with an internal database (HSQL DB), this should only be used for testing purposes. The HSQL Database, is a lightweight tool that does not offer any backup or recovery option. Before any FileCatalyst Web Deployment is moved into production it is imperative that an external database is used. We recommend the MySQL Community Server. ENVIRONMENT FileCatalyst Workflow v4.7 and later. FileCatalyst Webmail v4.7 and later. RESOLUTION NOTE: Befo...
OVERVIEW Logs are one of the critical pieces of information requested by FileCatalyst Support. Below is a list of those viewed as most useful from a support perspective and their default locations. If support has requested logs for a given event please remember that they are rotated every 24 hours at the time set in the configuration file and archived with the dates shown in the name. Environment FileCatalyst Workflow v4.9 and later. FileCatalyst Webmail v4.9 and later. Resolution NO...
OVERVIEW When a connection comes into the Tomcat Web Server it can be directed to use an HTTPS Socket rather than a non-secure HTTP Socket. Tomcat allows a configuration where HTTPS can be enforced only by the Workflow or Webmail deployment or a server wide rule can be enforced. This article will discuss the how to redirect connections to HTTPS using the Tomcat Web Server. It is not necessary to use a server wide rule and an application wide rule. Environment FileCatalyst Workflow v4.9 an...
OVERVIEW This article describes how to upgrade an existing FileCatalyst Workflow installation to the latest release version. It is assumed that Workflow is deployed on Apache Tomcat. Please note if after your upgrade your Language File entries do not show, you will need to restart the Tomcat Web Server. ENVIRONMENT FileCatalyst Workflow v4.7 and later. RESOLUTION Download Update: You will need the latest WAR file from our website http://download.filecatalyst.com [http://download.filec...
OVERVIEW If an existing install of FileCatalyst Workflow and Webmail needs to be moved/migrated/changed to an install on a new machine and the existing settings need to be maintained. This guide will provide instructions on how to backup your settings and export them to a new machine. Please note if after your upgrade your Language File entries do not show, you will need to restart the Tomcat Web Server. Environment FileCatalyst Workflow v4.9 and later. FileCatalyst Webmail v4.9 and late...
OVERVIEW As of May 2016, FileCatalyst Webmail will be discontinued and no further development will be done on the product. All maintenance and features will be released in the FileCatalyst Webmail suite. For any Windows users that have installed FileCatalyst Webmail using the self-executable installer, it is not available with this release. This article can still be referenced in your upgrade as the procedure is very similar. ENVIRONMENT FileCatalyst Webmail v4.7 and later. RESOLUTION ...