How to Change Super Admin User Credentials
Posted by Chris Kuhlman, Last modified by Aly Essa on 20 November 2020 10:21 AM


FileCatalyst Workflow ships with the following default Super Admin User credentials:

Username: init
Password: aaaaa

These are not ideal for a live production environment so we recommend modifying this prior to taking your deployment live.

In more recent versions of Workflow, the super admin user credentials are hashed in the config.xml file.



FileCatalyst Workflow v4.9.9 and later.


Change Admin Username and Password

To change these credentials first log into FileCatalyst Workflow as the Super Admin User (init) and navigate to the Modify Configuration page.

  1. Select the Admin User link under the System Configuration section.
  2. Enter a new Username.
  3. Enter a new Password for the Username.
  4. Hit the Save button.

    Your configuration will now be saved in the config.xml and you will have to log in with the new credentials from this point forward.

    If you wish to verify that the new credentials have saved successfully you can examine the config.xml located within the workflow-config folder. Simply search for the "systeminfo" tag.

  5. Stop your Tomcat web server service and restart it for your changes to take effect.

Reset Admin Username and Password

If you lost your Admin Username and Password, you will not be able to reset it through the Workflow UI in a web browser. You will need direct access to the machine that Workflow is installed on. To reset the password use the following guide:

  1. Shutdown the Tomcat Web Server service.
  2. Navigate to the workflow-config folder and open the config.xml file in a text editor
  3. Search for "systeminfo" tag and change the Username and Password. Please see image in the Overview section.
  4. Save and close this file.
  5. Start the Tomcat Web Server service and log in using your new credentials.
  6. Navigate to the backup folder inside the workflow-config folder. Open the most recent config{TIMESTAMP}.xml file. 
  7. Search for "systeminfo". You will see that your password is still in cleartext. Please delete this file as a new backup with a hashed password will be created on the next restart.

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