Knowledgebase:
How to Upgrade FileCatalyst HotFolder on MacOSX
Posted by Chris Kuhlman, Last modified by Chris Kuhlman on 19 March 2019 11:38 AM

Overview

The following article describes how to perform an upgrade of the FileCatalyst HotFolder on the MacOSX. While the installer itself will operate gracefully under most situations, the following steps will provide the maximum insurance that no steps are being overlooked.

Before you proceed with any upgrade please backup your configurations

To access our Download Portal, please log in to your Support Portal Account and select the Get Download Credentials widget.

This access is required to download the FileCatalystHotFolder.pkg installer.

Environment

FileCatalyst HotFolder v3.7.3 and later.
MacOSX.

Resolution

Backup: Configuration and Database Files

  • Configuration locations:
    • Stand Alone
      /Users/<username>/Library/Application Support/FileCatalyst/HotFolder

    • Service
      /Library/Application Support/FileCatalyst/HotFolder

  • From the locations above, you need to backup the following files out:
    1. fchf.conf: This file contains the settings and license of the FileCatalyst HotFolder.
    2. sites.xml: All sites that are configured in the HotFolder have their relevant information stored in this file.
    3. hotfolders.xml: The storage information and paths for the FileCatalyst HotFolder are found in this file.
    4. schedule.xml: All task information and transfer settings are stored in this file.
    5. backup folder: Archived copies of the configuration files are stored in this folder.

Running as a Service
  1. Stop the FileCatalyst HotFolder service from the System Preferences panel.
  2. Close all open FileCatalyst HotFolder Remote Admin applications.
  3. Uninstall the FileCatalyst HotFolder service by:
    - Unchecking Start FileCatalyst HotFolder on Startup
    - Removing the FileCatalyst HotFolder service from the System Preferences panel.
  4. Remove the FileCatalystHotFolder.app and FileCatalystHotFolderAdmin.app from the Applications folder.
  5. Install FileCatalystHotFolder.pkg to default locations which can be obtained from Download Portal.
  6. From the System Preferences panel open the FileCatalyst HotFolder page and check Start FileCatalyst HotFolder on Startup. This will also start the FileCatalyst HotFolder application.
  7. Launch the FileCatalystHotFolderAdmin.app to access the HotFolder.
Running Stand Alone
  1. Stop the FileCatalyst HotFolder application.
  2. Uninstall the FileCatalyst HotFolder service by:
    - Unchecking Start FileCatalyst HotFolder on Startup
    - Removing the FileCatalyst HotFolder service from the System Preferences panel.
  3. Remove the FileCatalystHotFolder.app and FileCatalystHotFolderAdmin.app from the Applications folder.
  4. Install FileCatalystHotFolder.pkg to default locations which can be obtained from Download Portal.
  5. Launch FileCatalystHotFolder.app from the Applications folder.