Knowledgebase:
How to Upgrade FileCatalyst Server on MacOSX
Posted by Chris Kuhlman, Last modified by Aly Essa on 25 March 2019 10:03 AM

Overview

The following article describes how to perform an upgrade of the FileCatalyst Server on the MacOSX. While the installer itself will operate gracefully under most situations, the following steps will provide the maximum insurance that no steps are being overlooked.

Before you proceed with any upgrade please backup your configurations

To access our Download Portal, please log in to your Support Portal Account and select the Get Download Credentials widget.

This access is required to download the FileCatalystServer.pkg installer.

Environment

FileCatalyst Server v3.7.3 and later.
MacOSX.

Resolution

Backup: Configuration and Database Files

  • Configuration locations:
    • Stand Alone
      /Users/<username>/Library/Application Support/FileCatalyst/Server

    • Service
      /Library/Application Support/FileCatalyst/Server

  • From the locations above, you need to backup the following files out:
    1. .fcdb folder: This folder is hidden on some operating systems and contains the database information.
    2. fcconf.conf: This file contains most of the settings that belong to the FileCatalyst Server and your license.
    3. backup folder: Archived copies of the configuration files are stored in this folder.

Running as a Service
  1. Stop the FileCatalyst Server service from the System Preferences panel.
  2. Close all open FileCatalyst Server Remote Admin applications.
  3. Uninstall the FileCatalyst Server service by:
    - Unchecking Start FileCatalyst Server on Startup
    - Removing the FileCatalyst Server service from the System Preferences panel.
  4. Remove the FileCatalystServer.app and FileCatalystServerAdmin.app from the Applications folder.
  5. Install FileCatalystServer.pkg to default locations which can be obtained from Download Portal.
  6. From the System Preferences panel open the FileCatalyst Server page and check Start FileCatalyst Server on Startup. This will also start the FileCatalyst Server.
  7. Launch the FileCatalystServerAdmin.app to access the Server.
Running Stand Alone
  1. Stop the FileCatalyst Server application.
  2. Uninstall the FileCatalyst Server service by:
    - Unchecking Start FileCatalyst Server on Startup
    - Removing the FileCatalyst Server service from the System Preferences panel.
  3. Remove the FileCatalystServer.app and FileCatalystServerAdmin.app from the Applications folder.
  4. Install FileCatalystServer.pkg to default locations which can be obtained from Download Portal.
  5. Launch FileCatalystServer.app from the Applications folder.