Hours of Operation

• Ticket Submission: To submit a trouble ticket to our Support Team please log in to the Support Portal and click on the Submit Ticket widget. Our typical response time is two business days.
  If you do not have an account on the Support Portal you can register for one here.
  
  The Support team will be available Monday to Friday from 9 AM - 5 PM Eastern Time except for Statutory Holidays
  
  You can always search our Knowledgebase for common issues and configurations.
  
  
• Phone: +1(613) 667-2439 or +1 (877) 327-9387 (toll-free in Canada and USA) - Available on Monday to Friday from 9 AM - 5 PM Eastern Time except for Statutory Holidays.
  To process your request, have your company name and product license key available.