Knowledgebase:
Advisory: Removing Support for FileCatalyst Server on macOS
Posted by Aly Essa, Last modified by Aly Essa on 21 September 2020 09:07 AM

Overview

The FileCatalyst Server traditionally offered an installer on Windows, Linux and macOS. Alongside these packages, we built tools to administer these Servers which are called the Server Remote Admins.

With the recent changes announced by Apple about their processors and the input we have received from our customers a decision was made to move away from supporting the FileCatalyst Server on macOS. There has been a significant decline in the number of downloads for this installer in the last three years and more administrators are opting to use a Linux distribution such as Ubuntu and CentOS. These changes will be effective as of November 30, 2020.

As of November 30, 2020, the only products that will be supported on macOS are:

  • FileCatalyst Hotfolder and Remote Admin
  • FileCatlayst Express and TransferAgent
  • FileCatalyst APIs and Command-line tool


We will still be supporting the macOS Server for clients who have a valid support contract and have deployed the Server to their production environments until November 30, 2021, for the FileCatalyst Server v3.8.1 only.

If you are looking to migrate your current macOS Server to another platform please submit a ticket to using our Support Portal. Alternatively, you can also reach out to your FileCatalyst Account Executives to assist you with migration planning as well.

The FileCatalyst Server and the Remote Admin applications will still be produced for Windows and Linux platforms.

Environment

FileCatlyst Server v3.8.2 and newer.
macOS platform only.