Knowledgebase:
Advisory: Removing Support for FileCatalyst Server on macOS
Posted by Aly Essa, Last modified by John Tkaczewski on 09 November 2020 02:46 PM

Overview

The FileCatalyst Server traditionally offered an installer on Windows, Linux and macOS. Alongside these packages, we built tools to administer these Servers which are called the Server Remote Admins.

Our commitment to the macOS platform remains strong and we are currently in the process to update all our development and testing infrastructure to support Apple Silicone.

Over the last few years, there has been a significant decline in the number of downloads for the FileCatalyst Server macOS installer as more administrators are opting to use a Linux distribution such as Ubuntu and CentOS to run their server infrastructure. Given a very low number of existing customers running FileCatalyst Server on macOS, we decided to stop producing and supporting the FileCatalyst Server .pkg installer file as of November 30th, 2020.

As of November 30, 2020, the only products that will be supported on macOS are:

  • FileCatalyst Server Remote Admin
  • FileCatalyst Hotfolder and FileCatalyst Hotfolder Remote Admin
  • FileCatalayst Express and TransferAgent
  • FileCatalyst APIs and Command-line tool


We will still be supporting the macOS Server for clients who have a valid support contract and have deployed the Server to their production environments until November 30, 2021, for the FileCatalyst Server v3.8.1 build 99 only.

If you are looking to migrate your current macOS Server to another platform please submit a ticket to using our Support Portal. Alternatively, you can also reach out to your FileCatalyst Account Executives to assist you with migration planning as well.

The FileCatalyst Server and the Remote Admin applications will continue to be produced for Windows and Linux platforms and only FileCatalyst Server Remote admin application will be produced for macOS.

Environment

FileCatalyst Server v3.8.2 and newer.
macOS platform only.