Download Password
Posted by Chris Kuhlman, Last modified by Aly Essa on 14 June 2021 02:03 PM


For any clients who wish to access our software download portal, you will need to have a valid support contract and be registered on our Support Portal.

Please note if you do not see the download password widget you can submit a ticket to our team and we will get your account updated.


To retrieve the download credentials for the site please visit the FileCatalyst Support portal

  1. Log in with your existing support portal account.

  2. Select the "Download Credentials" button from the action bar.

    This will prompt a page switch, and a popup will spawn with the current download user name and password.