Knowledgebase : Product Technical Support > FileCatalyst Direct > FileCatalyst Server
 
OVERVIEW This article will give you a brief summary on how to uninstall various FileCatalyst Products in Linux, Mac OSX, and Windows Environments. ...
OVERVIEW The contents of the log files can be invaluable in helping to diagnose many of the common issues that affect a FileCatalyst installation.  ...
OVERVIEW When buying a certificate from a certificate vendor, you will receive or download your certificate in one of several forms or file formats ...
Overview For the last decade, we have embedded an SFTP module inside our FileCatalst Server which was sourced using the Apache MINA libraries. Securi...
OVERVIEW The FileCatalyst Server traditionally offered an installer on Windows, Linux and macOS. Alongside these packages, we built tools to administ...
OVERVIEW FileCatalyst is a file transfer acceleration tool, like any software it is still limited by the performance of the hardware and the network...
OVERVIEW The FileCatalyst Direct Suite has the ability to specify a version of the Java Runtime Environment to use when launching the application as...
PRODUCTS: FileCatalyst Direct (server), Webmail and Workflow OPTION 1:  Use IPTables iptables -t nat -A PREROUTING -p tcp --dport 80 -j REDIRECT...
The FileCatalyst Direct software now allows for transfer of files encoded with UTF-8, including contents and filenames. Files with Japanese or Korean ...
If you installed FC Direct / Webmail / Workflow on Linux/Unix and after a few hours of Tomcat or FC Server running you notice that the server is not r...
ENVIRONMENT FileCatalyst Direct Suite v3.0 and later. OVERVIEW Communication between the Client Side software and the FileCatalyst Server is alw...
OVERVIEW Some networks will have IPV6 enabled by default and this may cause an issue with licensing products. This is an issue that has been reporte...
OVERVIEW Setting the JAVA_HOME path in the environmental variables on the Windows local machine. ENVIRONMENT Windows Environment. Java v7.0 JD...
OVERVIEW This article describes how to change Data Ports of the Internal FileCatalyst Server, which is deployed with FileCatalyst Workflow and FileC...
OVERVIEW Any FileCatalyst application that previously used embedded Java applets in a browser has a migration path to FileCatalyst TransferAgent. Mo...
OVERVIEW Restricting access to users that are not within a specific Active Directory or LDAP group is possible within FileCatalyst Workflow and File...
OVERVIEW If you are experiencing intermittent drop offs in transfer speeds to the FileCatalyst Servers hosted on Mac OS X Machines there is a simple...
OVERVIEW When FileCatalyst Server is started as a Service by the user account that is different than user account that installed software the FileCa...
OVERVIEW This article will walk you through a typical installation of the FileCatalyst Server on MacOSX and how to enable the FileCatalyst Server se...
OVERVIEW:  When upgrading FileCatalyst Server from v3.0.1 or older to Server v3.1 or later, the FileCatalyst Server will automatically attempt to im...
OVERVIEW This feature will allow a user to access the FileCatalyst Server using the anonymous user account. In this article, the resolution steps wi...
OVERVIEW A FileCatalyst Server can be installed in a Linux Environment and run in headless mode. This is defined as running the FileCatalyst Server ...
OVERVIEW Additional functionally has been added to our _About FileCatalyst_ dialog in our Direct Suite for the FileCatalyst HotFolder, FileCatalyst ...
Most information in this artcle came from the following link: http://www.29west.com/docs/THPM/udp-buffer-sizing.html Please give this page a read. ...
You can find configuration information for UDP buffers here: https://access.redhat.com/site/documentation/en-US/JBoss_Enterprise_Web_Platform/5/html/A...
FIPS 140-2 COMPLIANT MODE FOR SUNJSSE Reproduced from http://download.oracle.com/javase/7/docs/technotes/guides/security/jsse/FIPS.html In Sun's Java...
OVERVIEW Functionality has been added in the Direct v3.6 Suite to enable configuration of the deletion of compressed session logs after a specified t...
OVERVIEW When hosting the FileCatalyst Server on Amazon Web Services (AWS) - EC2 instances, S3 buckets can be added to the FileCatalyst Server as an ...
OVERVIEW When running FileCatalyst Express on MacOSX 10.10 or newer, transfers will stop sending data when the application is not in focus. Losing f...
OVERVIEW FileCatalyst Workflow v4.9.9 introduced a new feature called Strict Security. This feature requires the use of the Administration account on ...
OVERVIEW Azure is Microsoft's Cloud Platform that enables applications to be deployed across a high availability Internet-hosted environment. To dep...
OVERVIEW The FileCatalyst Server will install and create a Self Signed Certificate on its first install and launch. The FileCatalyst Server Admin a...
Overview The wrapper log in the FileCatalyst Server can be configured to roll over when it hits a specific size. These options are configured through...
OVERVIEW This article describes how to upgrade an existing FileCatalyst Server installation on Linux or Solaris, using the command line.   ENVIR...
OVERVIEW When buying a certificate from a certificate vendor, you will receive or download your certificate in one of several file formats depending...
OVERVIEW This article will give a quick walkthrough on the generation of a Certificate Signing Request (CSR) and Private Key file which will be used...
OVERVIEW When buying a certificate from a certificate vendor, you will receive or download your certificate in one of several file formats depending...
OVERVIEW When FileCatalyst Server and Client Side applications are launched they inherit the Users Temporary directory from the OS. Java uses this p...
OVERVIEW The following article describes how to perform an upgrade of FileCatalyst Server. While the installer itself will operate gracefully under ...
OVERVIEW If you are seeing "_Error transferring [filename]: class java.lang.OutOfMemoryError"_ errors in your logs, you will need to increase the me...
Overview This guide will provide a quick walkthrough on launching your own FileCatalyst Server and licensing it on an Azure instance. ENVIRONMENT U...
OVERVIEW Every instance that is deployed on Amazon EC2 must have Firewall and specific ports configured. By default, most of the ports that are need...
OVERVIEW Attempting to start the FileCatalyst Server results in the server failing to start.   Looking in the logs the following entries will be f...
Overview If your FileCatalyst Server is installed on a Linux/Unix system and after few hours/days of using the FileCatalyst Server an error of _Too m...
Overview Currently, there is a known issue with transferring files that contain some Asian characters in the file name when using the OpenStack EFS d...
Overview Currently, there is a known issue with transferring files that contain some Asian characters in the file name when using the following Objec...
OVERVIEW Every FileCatalyst application that runs, whether it is a service or in stand-alone mode has a Process ID (PID) associated with it when it ...
OVERVIEW: If an existing install of FileCatalyst Direct Server needs to be moved/migrated/changed to an install on a new machine and the existing set...
OVERVIEW There are few folders which reside within FileCatalyst applications such as logs and diagnostic that should be cleaned up periodically. This ...
OVERVIEW The FileCatalyst Server has the ability to run as a service on Linux installations. By default, the service runs as the root user to facili...
ENVIRONMENT Ubuntu 14.04 on AWS EC2. FileCatalyst Direct Server v3.7.2 Build 6 and newer. Deployment Guide From the AWS Marketplace [https://a...
Overview This guide will provide a quick walkthrough on launching your own FileCatalyst Server Per Hour Billing instance. ENVIRONMENT Ubuntu 16.04 ...
OVERVIEW First, what is a diagnostic report? Using tools within Java we capture the current state of the Java Virtual Machine at a very low level. Th...
OVERVIEW After the FileCatalyst Server has been installed you may want to use an object storage mount as a primary or alternative storage device. The...
OVERVIEW For the use of this article when a reference to "a client-side application or FileCatalyst Clients" is made the products used are: * FileC...
Overview At FileCatalyst we are moving towards hardening the security in our software out of the box. These new defaults will be available in the Fil...
OVERVIEW Amazon Simple Email Service (Amazon SES) is a cloud-based email sending service that can be integrated with FileCatalyst installed in the c...
OVERVIEW The following instructions are provided as a guide to installing Java onto a system for use with FileCatalyst the JAVA API, SDK and CLI whi...
OVERVIEW The FileCatalyst Suite of products can leverage cloud resources supplied by Amazon AWS. Using EC2 Instances, users are able to create and d...
OVERVIEW The FileCatalyst Server uses a self-signed certificate (by default) to encrypt communications over the Secure Server Port. This port is use...
OVERVIEW This guide will provide a quick walkthrough on launching your own FileCatalyst Server and licensing it on an Amazon EC2 instance. ENVIRONME...
OVERVIEW A recent update to the Firefox framework introduced behaviour where the sessionStorage information no longer persists across new tabs create...
OVERVIEW With Oracle releasing Java 9, clients may encounter issues running older versions FileCatalyst applications. This issue will only impact clie...
OVERVIEW FileCatalyst Direct provides the ability to create an email "Link" that is sent out to a recipient list which is specified when the link is...
Overview The FileCatalyst Server is now configured to use TLSv1.2 for all data and control channel communications. These security settings are enable...
OVERVIEW Logs are one of the critical pieces of information requested by FileCatalyst Support. Below is a list of those viewed as most useful from a...
OVERVIEW After the installation of both client and server apps are complete, there may be transfer issues and/or connection issues. This may be a fir...
OVERVIEW All of our FileCatalyst Products are installed with default memory limits, including both initial reserve and maximum memory. However, thes...
OVERVIEW This document outlines the files and folders that are needed for a recovery scenario.   ENVIRONMENT FileCatalyst Direct Suite v3.4 and la...
OVERVIEW The diagnostic Report collects logs, reports, Java virtual machine heap and configurations of your FileCatalyst application, which is useful ...
OVERVIEW For any of our clients who have upgraded their Mac OS to v10.15 (Catalina) in October 2019, you may encounter the following issue when tryin...
OVERVIEW Internet Explorer has been the stock web browser that has been packaged in every Windows OS. As of November 30, 2020, Microsoft plans to end...
OVERVIEW The FileCatalyst Server supports writing to external file systems. Our application can read and write directly to these cloud-based storage ...
OVERVIEW For any clients who wish to access our software download portal [http://filecatalyst.software/], you will need to have a valid support contr...
OVERVIEW The diagnostic report collects logs, reports, Java virtual machine heap and configurations of your FileCatalyst application. This informatio...
If you are a Cloud/Consumption customer and see this error please do the following. Error FileCatalystCloudMeterException java.util.concurrent.Execut...
OVERVIEW Most FileCatalyst Applications can be run in a headless Linux environment and registered as a system service. In older versions of Ubuntu th...
Overview The FileCatalyst Server uses _s3.amazonaws.com_ as a default endpoint however we have found this may not work for all regions and other clie...
OVERVIEW This initial report of this issue to the FileCatalyst Support team outlined that the filenames being transferred from a Samba location to a ...