Knowledgebase : Product Technical Support > FileCatalyst Central
 
OVERVIEW The contents of the log files can be invaluable in helping to diagnose many of the common issues that affect a FileCatalyst installation.  ...
Overview FileCatalyst Central has two types of User Accounts, these accounts are an Admin level and User level. Both accounts store their username an...
OVERVIEW The FileCatalyst Direct Suite has the ability to specify a version of the Java Runtime Environment to use when launching the application as...
OVERVIEW Setting the JAVA_HOME path in the environmental variables on the Windows local machine. ENVIRONMENT Windows Environment. Java v7.0 JD...
OVERVIEW This is a known issue with our Development Team and has been fixed in FileCatalyst Hotfolder v3.5 and FileCatalyst Central v3.5. Original...
OVERVIEW If you run into issues while using a FileCatalyst Web Application (such as Workflow, Central, and TransferAgent) or certain Unlimi-Tech tra...
OVERVIEW Behaviour: Trying to open the FileCatalyst Central Administration page results in Central encountering a 500 error in the web browser. Th...
OVERVIEW This article describes how to update the .jar files in FileCatalyst Central to remedy the Java Application Blocked message that Administrat...
OVERVIEW This article will outline how to force FileCatalyst Central to redirect all traffic to use an HTTPS connection. ENVIRONMENT FileCatalys...
OVERVIEW There is a known issue with Firefox's implementation of Java, whereby if you attempt to simultaneously launch multiple identical Remote Admin...
OVERVIEW When you use Java 7 to run the FileCatalyst HotFolder, it can not delete a task from the HotFolder Web Admin UI. This issue was observed when...
OVERVIEW With the release of File Catalyst Direct 3.0.1, Central will provide the ability to enable external access to its database of transfer info...
Overview According to the knowledge base article here [https://en.avm.de/service/fritzbox/fritzbox-7390/knowledge-base/publication/show/663_No-DNS-re...
OVERVIEW This article will give a quick walkthrough on the generation of a Certificate Signing Request (CSR) and Private Key file which will be used...
OVERVIEW This article will provide a quick walkthrough of the installation of an SSL Certificate in FileCatalyst Central. With our most recent rele...
OVERVIEW Every instance that is deployed on Amazon EC2 must have Firewall and specific ports configured. By default, most of the ports that are need...
OVERVIEW Every FileCatalyst application that runs, whether it is a service or in stand-alone mode has a Process ID (PID) associated with it when it ...
OVERVIEW There are few folders which reside within FileCatalyst applications such as logs and diagnostic that should be cleaned up periodically. This ...
Overview Clients who upgrade FileCatalyst Central to v3.7.3 build 22 may experience nodes not coming online after the upgrade. Central uses a field c...
Overview The following article describes how to perform an upgrade of FileCatalyst Central on Windows, Mac OSX and Linux platforms. Please note this...
OVERVIEW First, what is a diagnostic report? Using tools within Java we capture the current state of the Java Virtual Machine at a very low level. Th...
OVERVIEW The following instructions are provided as a guide to installing Java onto a system for use with FileCatalyst the JAVA API, SDK and CLI whi...
OVERVIEW The FileCatalyst Suite of products can leverage cloud resources supplied by Amazon AWS. Using EC2 Instances, users are able to create and d...
OVERVIEW A recent update to the Firefox framework introduced behaviour where the sessionStorage information no longer persists across new tabs create...
OVERVIEW Logs are one of the critical pieces of information requested by FileCatalyst Support. Below is a list of those viewed as most useful from a...
OVERVIEW All of our FileCatalyst Products are installed with default memory limits, including both initial reserve and maximum memory. However, thes...
OVERVIEW The diagnostic Report collects logs, reports, Java virtual machine heap and configurations of your FileCatalyst application, which is useful ...
OVERVIEW The diagnostic report collects logs, reports, Java virtual machine heap and configurations of your FileCatalyst application. This informatio...
OVERVIEW Most FileCatalyst Applications can be run in a headless Linux environment and registered as a system service. In older versions of Ubuntu th...
Overview FileCatalyst Central is our node management tool which will receive transfer records from nodes and store the data in our local database. Wh...
OVERVIEW With the release of FileCatalyst Central v3.7.3, we have added the ability to add and customize the Java Cipher Suite usage. This article w...
OVERVIEW This article will give a quick walkthrough of the installation or upgrade of an SSL Certificate with the generation of a Certificate Signin...