FileCatalyst Office Move
Posted by Aly Essa on 14 June 2021 08:16 AM

Dear Clients, 

We are pleased to announce that the FileCatalyst headquarters is getting an upgrade. Friday, June 18th to Sunday, June 20th are our tentative moving days to our new home with HelpSystems.

This means that FileCatalyst Support will be offline for this period. Our knowledge base, ticket portal and phone systems will not be accessible.

If you have an urgent issue where your systems are completely offline, please email [email protected] with the keywords “Production Outage”

Read Complete article

FileCatalyst Direct v3.8.3 is available
Posted by Marc Delahousse on 07 June 2021 01:15 PM

Dear Clients,

It is with great pleasure that I announce that FileCatalyst Direct v3.8.3 has been released.

It is available for download from our website. This release has many new features and bug fixes. Please see the Release Notes for more detailed information.

You will be able to download it from:

The password to our Software Download Portal changes periodically.

To get access to the most recent password associated with your company profile please

Read Complete article

End of Life Announcement for FileCatalyst Spaces
Posted by Aly Essa on 24 May 2021 09:11 AM

Dear Valued Spaces User,

After careful consideration, FileCatalyst Spaces will be discontinued effective August 1, 2021.

While we regret any inconvenience this announcement may cause, we offer excellent alternative options for your consideration.

MFTaaS: If you are looking for a cloud file transfer option, GoAnywhere MFTaaS is an excellent alternative. This product is a robust, enterprise cloud-based file transfer solution that can reduce costs and improve the quality of your file transfers.

Read Complete article

Advisory: Older TransferAgent Installs Not Launching
Posted by Aly Essa on 16 April 2021 10:24 AM

Dear Clients,

Many customers have reported that the TransferAgent Client is not loading. For those customers who are using v3.8.1 or older, you will need to upgrade your deployment.

The TransferAgent Client runs off an embedded webserver to which your local browser communicates to through As you can see in this URL the link is secured using an SSL certificate linked to the domain. These certificates expire every

Read Complete article

Advisory: Build Issues With FileCatalyst Central v3.8.2 build 152
Posted by Aly Essa on 28 January 2021 11:28 AM
Dear Clients,

We have removed the installer packages for FileCatalyst Central from our Download Portal. 

Node registration and connectivity issues were identified and escalated to our engineering team. We are actively working on addressing these issues.

If you require immediate upgrade assistance with the FileCatalyst Central product please submit a ticket through the Support Portal.  

Thank you for your patience and we apologize for any inconvenience this may have caused.

Read Complete article

FileCatalyst Direct v3.8.2 Release
Posted by Marc Delahousse on 14 January 2021 02:18 PM
Dear Clients,

We are pleased to inform you that the new version of our FileCatalyst Direct v3.8.2 is now available for download from our website. 

In this release, we would like to highlight the launch to our migration towards browser based (HTML) administration tools. This will remove the need to install a thin client to administer the FileCatalyst Server and HotFolder. We have also included several patches and fixes. Please see the Release Notes for more detailed information.

You will be able to
Read Complete article