News
FileCatalyst Support Holiday Schedule
Posted by Aly Essa on 26 November 2021 11:31 AM

Dear Clients,


The FileCatalyst offices will be closed from December 24th to December 27th for the 2021 Holiday Season.

The Support Team will return on December 28th, see the table below for our holiday hours.

Should you need urgent assistance please contact your FileCatalyst Account Executive or submit a ticket through our Support Portal.


We at the FileCatalyst and HelpSystems family, wish you and yours, Happy Holidays and a Happy New Year.


 


Read Complete article

FileCatalyst v3.8.4 Maintenance Release
Posted by Marc Delahousse on 26 October 2021 10:35 AM

Dear Clients,

Our testing and development team identified a security issue in a TransferAgent. The vulnerability has been patched and the new build is released. We strongly urge all customers that are using v3.8.4 build 47 to upgrade to the latest build.

Please see the Release Notes for more detailed information.

You will be able to download it from: http://filecatalyst.software/direct.html

The password to our Software Download Portal changes periodically.

To access the most recent


Read Complete article

FileCatalyst Direct v3.8.4 Released
Posted by Marc Delahousse on 29 September 2021 10:57 AM

Dear Clients,

It is with great pleasure that I announce that FileCatalyst Direct 3.8.4 has been released. Amongst the many changes, our product suite has a fresh new look. We’ve also taken the time to incorporate multiple security fixes and updated libraries. Finally, we’ve simplified the user experience by eliminating the need for licensing for our TransferAgent and HotFolder clients.

Please see the Release Notes for more detailed information.

You will be able to download it from:


Read Complete article

Office Closure: Civic Holiday 2021
Posted by Aly Essa on 30 July 2021 08:50 AM

Dear Clients,

Our office will be closed on Monday, August 2nd, 2021 as we observe Civic Day Holiday in Ontario.

The Support Team will return on Tuesday, August 3rd, 2021 and the office will be open from 9 am to 5 pm EST.

If you have any urgent Support needs please contact your FileCatalyst Account Executive and/or login to our Support Portal to submit a trouble


Read Complete article

FileCatalyst Direct v3.8.3 is available
Posted by Marc Delahousse on 07 June 2021 01:15 PM

Dear Clients,

It is with great pleasure that I announce that FileCatalyst Direct v3.8.3 has been released.

It is available for download from our website. This release has many new features and bug fixes. Please see the Release Notes for more detailed information.

You will be able to download it from: http://filecatalyst.software/direct.html

The password to our Software Download Portal changes periodically.

To get access to the most recent password associated with your company profile please


Read Complete article

End of Life Announcement for FileCatalyst Spaces
Posted by Aly Essa on 24 May 2021 09:11 AM

Dear Valued Spaces User,

After careful consideration, FileCatalyst Spaces will be discontinued effective August 1, 2021.

While we regret any inconvenience this announcement may cause, we offer excellent alternative options for your consideration.

MFTaaS: If you are looking for a cloud file transfer option, GoAnywhere MFTaaS is an excellent alternative. This product is a robust, enterprise cloud-based file transfer solution that can reduce costs and improve the quality of your file transfers.


Read Complete article