Office Closure: 2020 Holiday Schedule
Posted by Aly Essa on 27 November 2020 01:45 PM

Dear Clients,

We would like to announce a few changes coming which may impact your usage FileCatalyst moving forward. We identified some key bottlenecks in our processes and we decided to discontinue support for certain features to keep up with the pace of our demanding clients. These changes are effective November 30th, 2020 and you can see the full list here.

In other news, the FileCatalyst office will be closed from December 24th to December 28th for the 2020 Holiday Season.

The Support Team will return on December 29th, see the table below for our holiday hours.

Should you need urgent assistance please contact your FileCatalyst Account Executive or submit a ticket through our Support Portal.

From the FileCatalyst family, wishing you and yours, Happy Holidays and a Happy New Year.


FileCatalyst Support
Holiday Hours of Operation

December 24, 2020 9:00 AM - 1:00 PM EST
December 25, 2020 CLOSED
December 26, 2020 CLOSED
December 27, 2020 CLOSED
December 28, 2020 CLOSED
December 29, 2020 9:00 AM - 5:00 PM EST
December 30, 2020 9:00 AM - 5:00 PM EST
December 31, 2020 9:00 AM - 1:00 PM EST
January 1, 2020 CLOSED