Latest Updates
Holiday Hours and Office Closures
Posted by Aly Essa on 03 December 2018 09:32 AM
The FileCatalyst office will be closed from December 24th to December 26th for the 2018 Holiday Season. The Support Team will return on December 27th, please see the table below for our holiday hours. Should you need urgent assistance please contact your FileCatalyst Sales Representative or leave us an email at support@filecatalyst.com . From the FileCatalyst family, wishing you and yours, Happy Holidays and a
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FileCatalyst Workflow 5.0.3 is ready
Posted by John Tkaczewski on 26 November 2018 02:07 PM
We are happy to announce the next version of FileCatalyst Workflow. FileCatalyst Workflow 5.0 came out in March 2018 and was a major upgrade to the product line. Version 5.0.3 builds on the next generation of Workflow and adds several new features along with stability improvements. Let's quickly recap what's new since v5.0.0: New installer for TransferAgent comes prepackaged with Java
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FileCatalyst Direct version 3.7.3 is ready
Posted by John Tkaczewski on 12 November 2018 02:12 PM
FileCatalyst Direct version 3.7.3 is here! It has been just a little over 8 months since our last update of this product (v3.7.2 came out in April 2018). So let's quickly recap what's new in this version: Further improved MD5 checksum speeds through native calls. Our Windows installers now embed JRE.
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Support Team Hours of Operation
Posted by Aly Essa on 31 October 2018 09:55 AM
Dear Clients, As of November 5th, 2018, our hours of operation are changing to 7 am to 5 pm Eastern Time from Monday to Friday excluding holidays. If you have purchased extended support or have a 24 x 7 support contract please use the contact procedure outlined in your Support Agreement to contact us. Should you require any after-hours assistance please contact your Account Representative at FileCatalyst. During our hours of operation, you can reach us through
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Office Closure - Canadian Thanksgiving 2018
Posted by Aly Essa on 01 October 2018 12:50 PM
Our offices will be closed on Monday, October 8th, 2018 as we observe Thanksgiving in Canada. On Friday, October 5th, 2018 we will be open with modified hours of 7:00 am to 5:00 pm EST. We will return on Tuesday, October 9th, 2018 and the Support Team will be available from 7 am to 7 pm EST. Read more