Live Chat Software by Kayako |
|
Advisory: Older TransferAgent Installs Not Launching
Posted by Aly Essa on 16 April 2021 10:24 AM | |
|
Dear Clients, Many customers have reported that the TransferAgent Client is not loading. For those customers who are using v3.7.3 or older, you will need to upgrade your deployment. The TransferAgent Client runs off an embedded webserver to which your local browser communicates to through https://localhost.filecatalyst.net:12680/. As you can see in this URL the link is secured using an SSL certificate linked to the localhost.filecatalyst.net domain. These certificates expire every Read more | |
|
Advisory: Build Issues With FileCatalyst Central v3.8.2 build 152
Posted by Aly Essa on 28 January 2021 11:28 AM | |
|
Dear Clients, We have removed the installer packages for FileCatalyst Central from our Download Portal. Node registration and connectivity issues were identified and escalated to our engineering team. We are actively working on addressing these issues. If you require immediate upgrade assistance with the FileCatalyst Central product please submit a ticket through the Support Portal. Thank you for your patience and we apologize for any inconvenience this may have caused. Read more | |
|
FileCatalyst Direct v3.8.2 Release
Posted by Marc Delahousse on 14 January 2021 02:18 PM | |
|
Dear Clients, We are pleased to inform you that the new version of our FileCatalyst Direct v3.8.2 is now available for download from our website. In this release, we would like to highlight the launch to our migration towards browser based (HTML) administration tools. This will remove the need to install a thin client to administer the FileCatalyst Server and HotFolder. We have also included several patches and fixes. Please see the Release Notes for more detailed information. You will be able to Read more | |
|
HelpSystems Acquires FileCatalyst
Posted by Aly Essa on 11 January 2021 09:57 AM | |
 Dear FileCatalyst Customer, We have great news to share with you. This morning HelpSystems announced our acquisition of FileCatalyst. We are very impressed with how this flexible solution enables leading organizations like yours to accelerate the transfer of large files anywhere in the world. We are 100 percent committed to continuing to enhance, sell, and support FileCatalyst—the product you’ve come to trust. To make this happen, the talented FileCatalyst team is joining the Read more | |
|
Office Closure: 2020 Holiday Schedule
Posted by Aly Essa on 27 November 2020 01:45 PM | |
|
Dear Clients, In other news, the FileCatalyst office will be closed from December 24th to December 28th for the 2020 Holiday Season. Read more | |