Knowledgebase: Cloud Solutions
How to Cancel Your FileCatalyst Spaces Subscription
Posted by Aly Essa, Last modified by Aly Essa on 20 September 2019 12:28 PM
Overview

To cancel your FileCatalyst Spaces subscription you will need access to your deployment as the Super Admin. If you have forgotten your username or password please submit a ticket to [email protected] with your account name, subscription ID and company billing address so that we can verify your account. To proceed with the cancellation process use the steps below.

Resolution

  1. Log into your FileCatalyst Spaces deployment as the Super Admin.

  2. From the top menu bar navigate to the Modify Configuration page.

  3. Under the System Configuration section select the Manage your subscription link. 

  4. From the tab list select Subscription Details.

  5. At the bottom of the page, you will see the Cancel Subscription button.